Shipping Guide
Note: We support international shipping. Our shipping partners are USPS, UPS, FedEx, DHL, etc.
- In-Stock Male Masturbator (USA): 12 – 36 hours processing time + 2 – 5 days shipping time.
- Not In-Stock Male Masturbators： Will be shipped directly from China. 1-3 Days Processing time + Shipping Time (Depends on your location)
Check the shipping time table for more details :
| USA |
For Free Shipping Option : Wait 7 - 15 Business days, Tax-Free. |
| For Expedited Shipping Option : Wait 3-6 Business days, DHL express shipping, Tax-free. |
| Canada |
4-12 Business days, Complete customs clearance and pay duties by yourself. |
| Asian Countries |
7-21 Business days, Complete customs clearance and pay duties by yourself. |
| Europe Countries |
For Free Shipping Option : 15-20 Business days, Tax-Free. |
| For Expedited Shipping Option : 4-9 Business days, Complete customs clearance and pay duties by yourself. |
- We will send a tracking number to your email box once your order is shipped.
Order Cancellations Policy
- <24 hours (Before we produce) : 5% cancellation fee
- ≥24 hours (In production process) : 25% cancellation fee
- ≥3 days (Production is completed) : 50% cancellation fee
- Once shipped : Can’t be canceled
Refund Policy
You can get a refund in the following cases:
- Never received your masturbator – Full refund, or resend it for you if you’re willing to wait.
- Received the wrong masturbator – Provide us with photos of the wrong masturbator and we will refund or resend a correct masturbator for you.
- Received the damaged masturbator – If this is caused by the carrier, please file a complaint with the carrier and we will assist you in obtaining compensation. If it's product quality problem, please provide us with photos or videos, and we will refund you or arrange a new replacement.
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