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Shipping Guide

Shipping Guide

We provide discreet and free shipping with the tracking numbers on all masturbators. We will send a tracking number to your Email box once your order is shipped.

We support international shipping. We can ship to many countries and regions around the world, including North America, Europe, Asia, etc. Please refer to the below sections for more details.

Section1: Processing and Shipping time

In-Stock Masturbators ( USA Warehouse): 12-24 Hours Processing time + 2-5 Days Shipping time.

The following is our USA warehouse location and some examples of real tracking numbers (From Western warehouse to all states):

Western warehouse location
Eestern warehouse location
The following are some examples of real tracking numbers(Ship from USA):

Not In-Stock Masturbator: Will be shipped directly from our China factory. 3-5 Days Processing time + Shipping Time (Depends on your location)

The following are our factory location:

Factory Location

This is the shipping time table for shipped directly from our China factory here:

USAFor Free Shipping Option : Wait 7 – 15  Business days, Tax-Free.
For Expedited Shipping Option : Wait 3-6 Business days, DHL express shipping, Tax-free.
Canada4-12 Business days, Complete customs clearance and pay duties by yourself.
Asian Countries7-21 Business days, Complete customs clearance and pay duties by yourself.
Europe CountriesFor Free Shipping Option : 15-20  Business days, Tax-Free.
For Expedited Shipping Option : 4-9 Business days, Complete customs clearance and pay duties by yourself.
The following are some examples of real tracking numbers(Dispatch from china):
Free Shipping
Expedited Shipping

Section2 : Track your order

  • Our shipping partners are USPS, UPS, FedEx, DHL, etc.
  • Once your order is shipped your will get a tracking number in your email box.
  • You can track your package and contact the courier to arrange a suitable day for delivery if you need it.

Track your order as follow:

Section3 : Discreet Packaging

100% Discret Discreet.

If you are ready to enjoy the new changes that masturbators bring, then we will spare no effort to protect your privacy.

At least, no one knows what it is until you open the package. Because, the package does not have any sexually related words and descriptions. In addition, the shipping and return address information does not mention any information about our company and website.

Check out the video below and real packaging photos of all our products:

Packaging Process
Brown Boxes or Envelopes

Section4 : Shipping Destinations

We can make shipments for lots of countries and regions all over the world.

But, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil

Section5 : Never received & Package Was Damaged By the Carrier

If you never receive your package, please contact us ASAP and we will resend it for you.

If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us, and we will assist you in handling it.

Section6: Wrong or Damaged product received

Please contact us and provide some necessary photos as evidence, and we will immediately send you the replacement.

For more questions, please contact us via email [email protected] or call us +1 (203) 548-9557.You can also fill in the following form to get a reply (usually within 12 hours).

Have any questions? We’re here to help.
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